Shipping policy

Shipping Origin All orders are shipped from:

9600 Franklin Avenue, Apt 605
Franklin Park, IL 60131, United States

All U.S. orders are shipped via USPS (United States Postal Service).
Processing Time

• One-time purchases: 1–3 business days after payment confirmation.
• Subscription orders: Processed automatically based on your selected refill interval (14–60 days).

Shipping Time
USPS Standard Shipping: 2–5 business days after shipment.

Subscription Shipping
Subscription refills are billed and shipped automatically every 14–60 days based on your selection.

You may manage, pause, skip, or cancel your subscription at any time through your customer account or info@rituya.com

Tracking
A USPS tracking number will be emailed once your order ships. Tracking updates may take up to 24 hours.

Shipping Restrictions
• Shipping available within the United States only.
• No shipping to P.O. Boxes or APO/FPO addresses.

Incorrect Address
Rituya is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages
Please allow up to 7 business days after the expected delivery date before contacting support.

Contact
For shipping questions, contact: support@rituya.com